English

There are credit cards and bank account transfer payment methods.
If you would like to change method of payment, please apply either through the website under MyCommufa, or call the Commufa billing center at 0120-922-538. A specific form will be sent to you, so please fill in the form along with your personal signature stamp and return via mail.

As necessary, you can speak through an interpreter by calling 0120-218-919 or 0120-922-538.(9:00~18:00)
[Supported Languages] English, Chinese, Korean, Spanish, Portuguese, Thai, Vietnamese, French and Tagalog.

A bank deposit payment is due by the end of the month the invoice is issued.
An automatic bank transfer payment will be withdrawn on th 27th day each month.

To confirm payment from the customer, please pay using the account payment transfer form mailed to you.
If the transfer form is not available, it will need to be reissued. Please contact the Commufa Billing Center at 0120-922-538.

If it is urgent to pay as soon as possible, an exception can be arranged by depositing the amount due to the following bank account. Should you choose this method, please make sure to contact the billing center at 0120-922-538 after the payment to ensure that the transaction has been completed. Please be advised, that transaction service charges will apply to the customer.

<<Payment Bank Account>>
Bank Name: Mitsubishi UFJ Bank
Branch Name: Nagoya Sales Department
Account Type: Savings Account
Account Number: 2967814
Account Name: Chubu Telecommunication K.K.
Sender Information: Enter the 10 digit customer ID number, and the name of account holder as filed. (e.g., 0123456789 Chubu Taro)

※If there is a limit to the number of characters that can be entered, enter the name up to the maximium number allowed.
※If your customer ID is less than 10 digits, enter zero at the beginning. (i.e., 000******* Chubu Taro)
※Please be advised that if the customer ID is entered incorrectly, we will not be able to confirm payment.
※Please make sure that the payment deposit amount is sufficient.

The period of charging an initial fee is stated as below.

【Hikari Net】
・Contract handling fee is ¥770 (tax included）: It will be charged on the following month from the service start date.

【Hikari Denwa】
・Hikari Denwa Installation Fee ¥3,300 (tax included) : It will be charged two months after the start date of Hikari Denwa service.
・Telephone Number Portability Installation Fee ¥2,200 (tax included) : It will be charged on the following month from the completion date of Telephone Number Portability Installation.

【Hikari TV】
・Hikari TV Installation Fee ¥20,570 (tax included): It will be charged on the following month from the service start date.

We apologize that our system does not allow issuing statement details earlier than the month before.
You can review your detailed transaction of your account on the the website under MyCommufa.

The statement of your charges and calling details can be confirmed after you log in to "My Commufa" service. Previous usage can also be reviewed.
For those customers who wish to receive a written statement can use the "Statement Mailing Service" for ¥220 per month (tax included).
※All the amounts shown on the statement provided are excluding tax.
   Consumption tax is stated as "consumption tax and other taxes".